Ear Cuff Liaison
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DELIVERY/RETURN
Delivery :
- Estimated delivery to France : 3-5 business days.
- Estimated delivery to EU : 5 - 7 business days.
- Free standard delivery on orders over €50
- Hassle-free returns within 30 days
CARING FOR YOUR JEWELRY
Our jewelry is designed to last, but a little love will make it shine even longer!
- Stainless steel: Water and durability resistant. Clean with a soft cloth if needed.
- Sterling silver (S925): Sensitive to air. Wear it often to prevent tarnishing, or polish it with a chamois cloth.
- Gold Finishes: Avoid perfume and chemicals to preserve the shine of the gold.
The golden rule: Store your treasures in their individual pouches to avoid scratches.
ETERNAL BRILLIANCE, WITHOUT COMPROMISE
At Maison Zioss, we believe your jewelry should live at your pace. Our creations are forged from high-quality stainless steel, selected for its ability to capture light without ever tarnishing.
✨ Our Jewelry & Materials
What materials are used for your jewelry?
We select high-quality materials to guarantee the longevity of your parts:
- Stainless Steel: Known for its robustness, it does not rust and is water resistant.
- Sterling Silver S925: A timeless precious metal, ideal for sensitive skin.
- Gold Finish: Our gold jewelry benefits from careful plating for a lasting shine.
Are the jewelry pieces water-resistant?
Our stainless steel jewelry is highly resistant to water and everyday wear. For your S925 sterling silver jewelry, we recommend avoiding prolonged contact with water, perfumes, and cleaning products to preserve its original shine for as long as possible.
📦 Delivery & Shipping
What are the delivery methods and prices?
We ship your orders via Mondial Relay :
- FREE delivery on orders over €50.
- For orders under €50, shipping costs are €3.99 .
What is the delivery time?
Once your order has been prepared and shipped, delivery via Mondial Relay typically takes 3 to 6 business days . You will receive a tracking number as soon as your package leaves our workshop.
How will my order be packaged?
Each order is prepared with care. Depending on the type of jewelry and the amount of your order, your jewelry will be placed in an elegant pouch or jewelry box . To ensure maximum protection, we also use appropriate packaging (such as a pouch or box, depending on the size).
🔄 Returns & Exchanges
Can I return my item if I change my mind?
Yes, absolutely! You have 14 days after receiving your order to return any item that does not suit you.
How to make a return?
Simply contact our customer service department at ziosscontact@gmail.com, providing your order number. We will then explain the next steps.